Hosting and operations
Infrastructure providers may process technical records and service data to keep our website, accounts, and hosted multiplayer features operating. Access is limited to the work they perform for us.
Player and platform privacy
Privacy Policy
CSFloat explains what information may be collected when you visit our site, play our games, or use a hosted service.
This policy covers website visits, game accounts, multiplayer features, and support conversations. Your choices matter.
01 / What comes in
Information we collect
What we receive depends on how you use the site and our services. Some fields are optional. You can choose not to provide details that a feature does not need, though that feature may then be unavailable.
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01
Account and contact details
Information such as an account name, email address, and support messages when you create an account or contact us.
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02
Gameplay and service activity
Session events, multiplayer activity, settings, and technical records needed to operate the features you use.
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03
Device and site signals
Browser or device details, IP address, and cookie or similar storage data that help the site function and show usage patterns.
02 / Why we use it
How we use player and platform data
CSFloat uses information to run accounts, maintain game and hosting features, and respond when players need help. Purpose sets the limit.
We also review service activity to diagnose faults, protect accounts, and understand whether a feature is working as intended. We keep access to personal information limited to the work that requires it.
Use 01Operate accounts and sessions
Use 02Maintain safety and service quality
Use 03Answer requests and meet obligations
Player support
Support tools may receive the details you send when you ask us for help.
Service measurement
When measurement tools are used, they help us understand site or feature activity.
Transactions
If a service includes payment, the relevant payment provider handles transaction details.
Legal and safety needs
We may disclose information when required by law or to address a genuine security concern.
04 / Your choices
Your privacy rights and choices
Available rights depend on where you live and the information involved. You can ask us to review a request. You can ask us directly.
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Request access
Ask whether we hold personal information about you and request a copy where applicable.
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Correct details
Tell us if account or contact information needs to be updated.
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Ask about deletion
You can request deletion. Some records may need to remain where law or service security requires it.
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Manage browser storage
Use your browser settings to review or remove cookies and similar stored data. Some site functions may rely on them.
Contact the studio
Privacy requests
Include enough detail for us to understand your request. Please don't send passwords or payment card details.